New Closet HEROES

We make all of our shoes in an unmatched range of sizes and widths: Three widths, in European sizes 33 to 45 (a US 2.5 to 14). An estimated 77% of women need a “non-standard” shoe size, whether smaller, larger, narrower, or wider than mainstream sizes, and nearly 80% are wearing the wrong size shoe—so keep in mind that you might find one of our width or extended size options is your best fit! For example, if you find that most shoes feel tight across the front of your foot, we recommend trying a wide width. If you find most shoes gap along the sides and feel loose, we recommend trying a narrow width. 

Our recommendations for size conversions vary by product, and size guides are available on each product page, for quick reference based on your typical U.S. size.

Still aren’t sure which size would be best? Reach out to Customer Care at help@margauxny.com, and we’d be happy to help!

Everyone’s feet are different—which is one of the many reasons we developed our three width options. We want to make sure you find your perfect pair, whether that’s a standard width, or a narrow or wide. If you have had issues with fit in the past—for example, gaping at the sides of your shoe, slipping at the heel, tightness across the ball of the foot, a bunion—you’re the perfect candidate for our narrow and wide widths. If you have trouble deciding between widths, please feel free to contact Customer Care at help@margauxny.com. We will be happy to walk you through the process and help you decide on your best option.

For U.S. orders:

Orders in new and unworn condition can be returned for a refund within 14 days of delivery, and for a store credit or exchange within 30 days of delivery. 

For Canadian orders:

Orders in new and unworn condition may be returned for a refund within 14 days of delivery. Exchanges are available within 30 days of delivery.

For international orders:

International orders (outside the U.S. and Canada) are final sale and not eligible for return or exchange

For additional details, please visit our Help Center or reach out to our team at help@margauxny.com.